Privacy Policy

Introduction

This privacy policy describes how Smart Owner collects, uses, and protects the personal information of users. The app is intended for apartment owners who entrust the management of their properties to a property manager. We respect your privacy and are committed to protecting your personal data in accordance with applicable laws.

Data Collected

Smart Owner does not collect personal data through third-party tracking software. However, we collect and use the following data to provide our services:

• Contact information: name, email address, phone number.
• Apartment data: address, size, features, and other information relevant to property management.
• Usage data: information on how you use the app, including access data and interactions with the application.
• Calendar data: apartment availability viewable in a calendar.
• Monthly reports: financial and operational data downloadable by users.
• Additional information: links to OTAs (Online Travel Agencies) of your apartment and documentation available for download.

Purpose of Data Processing

The data collected is used to:

• Provide and improve our services.
• Communicate with you about the management of your properties.
• Resolve technical issues and provide customer support.
• Enhance the user experience within the app.
• Show apartment availability in a calendar.
• Enable the download of monthly reports and relevant documents.
• Provide useful links to OTAs of your apartment.

Data Retention

We retain your personal data for the time necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

Data Sharing

We do not share your personal data with third parties, unless necessary to:

• Comply with legal obligations.
• Protect and defend our rights or property.
• Prevent or investigate possible misconduct in connection with the use of our services.

Data Security

We adopt appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or destruction. However, no security system is infallible, and we cannot guarantee the absolute security of your data.

User Rights

You have the right to access, rectify, delete, or restrict the processing of your personal data. To exercise these rights, you can contact us through the contact information provided within the app.

Changes to the Privacy Policy

We may update this privacy policy periodically. We will notify you of any changes by posting the new privacy policy within the app. We encourage you to review this page regularly to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns regarding this privacy policy, you can contact us at:

privacy@fractalgarden.com

This privacy policy was updated on 2024/07/25.